Help and Support

How to Reach Us

• Email: genfway@gmail.com
• Response Time: Our support team will get back to you within 24-48 hours.

Common Issues We Can Help With Account-related inquiries Payment or purchase issues Technical problems with the app General feedback or feature suggestions Steps to Get Support Prepare your inquiry by providing the following information: Your name The issue you’re facing (please be specific) Your device model and app version Send an email to support@genfapp.com. We value your experience and look forward to helping you!

• Upon completing your payment, you will gain full access to all features of the Gen F App.
• You are responsible for ensuring your device meets the minimum requirements to run the app.

• All content within Gen F, including text, translations, and features, is protected by copyright.
• You may not copy, distribute, or modify any part of the app without prior written permission.

• Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your data.

• We reserve the right to update these Terms and Conditions at any time. Changes will be notified through the app or email. Continued use after changes constitutes your acceptance of the new terms.

For any questions or concerns, please contact us at:

• Email: genfway@gmail.com
• Address: Gen F Support, Jl. Abdul Rahman Saleh No.41, Husen Sastranegara, Kec. Cicendo, Kota Bandung, Jawa Barat 40174